Celluvia Cream
✨ 100% Artwork Satisfaction Guarantee ✨
Why PupSoul
We believe meaningful pieces should be thoughtfully made. Every portrait is hand-designed by real artists, printed on premium 200 g/m² paper, framed in Ayous wood and carefully crafted to capture what makes your pet truly unique.
What are the sizes of the portraits?
Our portraits are available in 3 selected sizes:
• Small - 11″ × 14″ (27.9 × 35.6 cm)
• Medium - 12″ × 16″ (30.5 × 40.6 cm)
• Large - 16″ × 20″ (40.6 × 50.8 cm)
Portraits with 1 pet are designed in a vertical layout, while portraits with 2–4 pets are created in a horizontal layout.
What material are the frames?
Our frames are crafted from Ayous wood, a lightweight and durable material with a smooth, refined finish. Designed for a clean, modern look, they complement the artwork while blending seamlessly into your home.
How many pets can I have in a portrait?
You can include up to 4 pets in a single portrait. Each pet is individually illustrated to ensure their unique features and personality are captured with care.
Are they only for dogs?
Not at all. We create portraits of all kinds of pets: including cats, rabbits, birds, and more. If they’re part of your family, we’re happy to illustrate them.
Shipping & Returns
We ship every portrait within 12 hours of completion, and most orders arrive within 5–7 business days anywhere in the US. You’ll get a tracking number as soon as it ships.
If something arrives damaged or you’re not completely happy, reach out to us and we’ll make it right — no hassle, no runaround.
What if I don’t like my portrait?
We want you to love it. If your portrait doesn’t meet your expectations, let us know and we’ll work with you — whether that means revising the portrait or finding another solution. Your satisfaction matters more to us than any single sale.
Loved by Pets & Pet Owners
All Over the World
How it Works:
How we compare
Thoughtfully designed portraits, real artists, and premium quality. All at a fair price, with no compromises.
Any Last Questions?
How long does shipping take?
Your artwork preview is emailed within 1–2 days of ordering. Once approved, printing and shipping typically take 3–7 business days, depending on your location. You’ll receive tracking details as soon as your portrait is on its way.
What is the satisfaction guarantee?
Your portrait should feel perfect to you. That's why our team of professional artists take every little detail of the photo of your pet that you upload into account.
If there are any issues with your order when it arrives, simply contact us and we’ll make it right.
Who are the artists who will customise the portrait?
Your portrait is created by our team of professional in-house artists who specialise in digital illustration. Each piece is carefully designed by hand using your photo as reference.
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